Get It 4 Me
What Is Interlibrary Loan?
Interlibrary Loan (ILL) is a service that lets you request materials from another library if the item you need isn’t owned by our library. At OLLU, the interlibrary loan service is called Get It 4 Me.
Using Get It 4 Me, you can request the following items:
- Dissertations and Theses
- Music Scores
- Media and Audiovisual Materials
If the item is not owned by Sueltenfuss Library, the library will get a copy for you through interlibrary loan. If the item is owned by Suetenfuss Library, the library can send you a PDF copy of the item.
You can also request a book to be retrieved from the library’s shelves and held at the Circulation Desk for you to pick up. For Engage, Lake Online, and La Feria/Woodlands students, the requested items will be mailed to your home address along with postage and a return mail label for you to send the items back to the library.
Who can use Interlibrary Loan?
All currently enrolled OLLU students, faculty, staff and members of the CDP can use Get It 4 Me. If you have fines over the $10 limit (see our Circulation Policy) you will need to pay these before your requests will be processed.
How do I use Interlibrary Loan?
First, check the library Catalog or our article Databases to see if the item is available in our collection. If it’s not available, click the Get It 4 Me link or go to theGet It 4 Me logon page.
Please provide as much information as possible so that we can find the item
- Journal Title
- Article Title
- Page Numbers
What does it cost?
It is free to use Get It 4 Me, however, for some items (such as dissertations) there may not be many libraries that can lend the item. In some cases the only lender available may require a charge. The library will contact you before getting items if there will be a charge that is passed on to you.
What cannot be requested?
You cannot request a scan of an entire book, journal issue, journal volume, or items that are on Reserve. Any article or chapter that is more than 50 pages will be scanned as time permits.
Media/audiovisual materials will only be retrieved for Engage, Online, and La Feria/Woodlands students, faculty and staff. The requested items will be mailed to your home address along with postage and a return mail label for you to send the items back to the library.
Dissertations that are unavailable through Interlibrary Loan can be purchased online through UMI's Dissertation Express.
How many requests can I submit per day?
You can submit up to 10 requests per day. If you have additional requests, they will be processed only after other users’ requests have been processed.
How long does it take to receive a requested item?
- Items Held at the Library: 2 Working Days (for PDF)
- Interlibrary Loan Items: 3 - 10 Days
- Items Requested by Off-Campus Students: 3 Additional Days
Request materials well ahead of when you will need them, and on request form enter a date after which you can no longer use the item. We will cancel any requests that we are unable to fill by your “drop dead” date.
How will I know when the requested item has arrived?
You will receive an email when the item is ready for you to pick up at the Circulation Desk, or when a PDF is available for you to access. Books from the library are held at the Circulation Desk for 5 days, interlibrary loan materials are held at the Circulation Desk until the item due date, and PDFs remain available for 30 days after you receive the notification.
How long can I keep my interlibrary loan item?
The loan period depends on the lender and will be included in the email notification and on the yellow book strap.
Where should I return my interlibrary loan items?
Books should be returned to the Circulation Desk on or before the due date. Articles do not need to be returned to the Library.
Off-campus students should return all items to the library in a well secured package. A postage-paid OLLU Library mailing label will be provided for the return shipment. You will be charged for lost or damaged items caused by poor packaging.
How can I renew an interlibrary loan item?
Prior to the item’s due date, send an email with the transaction number on the yellow book strap to email@example.com or call the Circulation Desk at 210-434-6711 x2325 (or toll free at 1-800-846-4085), to request a renewal. If the renewal request is denied, you must return the item to the Circulation Desk by the original due date.
Are there fines for overdue, lost or damaged items?
Returning materials after the due date, or failing to return materials, may make it difficult for the library to borrow from other libraries in the future. If the lender sends charges for overdue, lost, or damaged items, you will be responsible for paying these charges.
Why am I blocked from using Get It 4 Me?
You will be blocked from using Get It 4 Me if you have interlibrary loan items that have not been returned to the library by one week after the due date. If you have fines over the $10 limit you will need to pay these before your requests will be processed.
Why are some of the pages of my article upside-down or sideways?
Sometimes pages are scanned upside-down, or the article may be scanned sideways to save space. You can rotate PDF pages using Adobe Acrobat Professional.