Laptop and Mobile Hotspots Loan Program
The Sueltenfuss Library offers laptops and mobile hotspots for full-semester checkout for currently enrolled students. For students who live outside Bexar County, the library will ship the checked-out laptop/mobile hotspot with instructions for return shipping. Semester requests for Laptops/Mobile Hotspot requests will be processed on a need basis. Two-week requests for mobile hotspots will be processed on an availability basis.
Use the online form below to request a laptop and/or a mobile hotspot. Students are required to sign the Laptop Loan & Mobile Hotspot Agreement before the laptop and/or mobile hotspot will be checked out.
Following receipt of request, the library will contact the user to verify that a laptop and/or mobile hotspot is available.
Eligibility
|
|
Laptops (SEMESTER) |
Mobile Hotspots (SEMESTER) |
Mobile Hotspots (TWO WEEKS) |
|
Who can check out? |
CURRENT STUDENTS ONLY |
CURRENT STUDENTS ONLY |
CURRENT STUDENTS, FACULTY, & STAFF |
|
What campus can request? |
RGV, HOUSTON, SAN ANTONIO, ONLINE |
RGV, HOUSTON, SAN ANTONIO, ONLINE |
SAN ANTONIO CAMPUS ONLY |
|
Renewals? |
1 SEMESTER RENEWAL (15 WEEKS) |
NO RENEWALS |
1 RENEWAL (2 WEEKS) |
Circulation Policies
Laptops/Mobile Hotspots: Semester Checkout
|
Policy Area |
Details |
|
Checkout Period |
15 weeks |
|
Due Date |
End of the fall, spring, and summer semesters. |
|
Laptop Renewals |
Allowed, contingent on verification of enrollment status and good standing with library account. |
|
Hotspot Renewals |
Not allowed; must be returned by due date and re-requested via the Laptop Loan & Mobile Hotspot Agreement form. |
| Renewal Duration | Semester renewal (15 weeks) for laptops ONLY. |
| Renewal Limit | Only 1 renewal for laptops allowed. |
|
Checkout Limit |
One laptop and one mobile hotspot per student at a time. |
|
Borrower Responsibility |
Borrower assumes full financial responsibility for the duration of the loan. |
|
Technical Support |
Not provided; hardware failures must be reported by returning the device; replacement is subject to availability. |
|
Return Requirements |
Laptop/mobile hotspot, charging cord, and original box must be returned on or before the due date. |
|
Overdue/Loss/Damage Policy |
(See Table Below) |
Mobile Hotspots: Two Week Checkout
|
Policy Area |
Details |
|
Checkout Period |
2 weeks |
|
Renewals |
May be requested in person, via email, phone, or through the borrower’s library account on the library website. |
|
Renewal Duration |
Renewal is for an additional 2 weeks. |
|
Renewal Limit |
Only 1 renewal allowed. |
|
Checkout Limit |
One mobile hotspot per borrower at a time. |
|
Borrower Responsibility |
Borrower assumes full financial responsibility for the duration of the loan. |
|
Technical Support |
Not provided; if the device malfunctions, it must be returned. Replacement is dependent on supply availability. |
|
Return Requirements |
Mobile hotspot, charging cord, and original box must be returned on or before the due date. |
|
Overdue/Loss/Damage Policy |
(See Table Below) |
Overdue, Lost, & Damaged Fees
|
Status |
Laptop Fees |
|
1 week overdue |
$15.00 processing fee |
|
2 weeks overdue |
A hold is placed on the borrower’s university account. |
| 4 weeks overdue/Lost/Damaged |
$430.00 (full cost of laptop) + $15.00 processing fee) |
|
Lost Laptop Accessories |
$15.00 for unreturned laptop box, $35.00 for unreturned laptop charger |
|
Status |
Mobile Hotspot Fees |
|
1 week overdue |
$15.00 processing fee |
|
2 weeks overdue |
A hold is placed on the borrower’s university account. |
|
4 weeks overdue/Lost/Damaged |
$300.00 (full cost of mobile hotspot) + $15.00 processing fee |
|
Lost Mobile Hotspot Accessories |
$15.00 for unreturned mobile hotspot box, $15.00 for unreturned mobile hotspot charger |
Other Technology Available for Checkout
The library has many other types of technology, as well as games, available for check-out on the library's Technology and Games Check-Out page.
